What browser permissions need to be enabled to complete Video KYC?
For Android users
- Ensure Chrome app is updated from Playstore
- Select device settings - Select apps/ app management - manage apps
- Select Chrome - Select Chrome as default browser -
- Select App permissions/ permissions - Enable Location, Camera, Microphone and Notifications
- Then open Chrome app - Select settings - then select site settings - Check Camera, Location, Microphone and also check if third party cookies are allowed / permissions granted.
For IOS users-
- Ensure Safari app is updated
- Select IOS settings
- Turn on locations services, scroll down select safari websites - select allow while using the app
- Then search Safari browser in ios settings , select default browser as safari.
- Then enable Location, Camera and Microphone permissions.