What browser permissions need to be enabled to complete Video KYC?

What browser permissions need to be enabled to complete Video KYC?

For Android users

  1. Ensure Chrome app is updated from Playstore
  2. Select device settings - Select apps/ app management - manage apps
  3. Select Chrome - Select Chrome as default browser -
  4. Select App permissions/ permissions - Enable Location, Camera, Microphone and Notifications
  5. Then open Chrome app - Select settings - then select site settings - Check Camera, Location, Microphone and also check if third party cookies are allowed / permissions granted.

For IOS users-

  1. Ensure Safari app is updated
  2. Select IOS settings
  3. Turn on locations services, scroll down select safari websites - select allow while using the app
  4. Then search Safari browser in ios settings , select default browser as safari.
  5. Then enable Location, Camera and Microphone permissions.